Olga Stanko is Director of Product Development at Inteliquet™. She is responsible for working with our life sciences and healthcare clients to develop the OncWeb™ platform with features that best suit their needs. She ensures our platform works efficiently and effectively to help transform the clinical trial process for our partners.
Olga has nearly twenty years of product development experience, fifteen of which are in healthcare. She has experience in mission-critical technology implementations, UX design, and product strategy. Her passion and expertise focus on taking manual processes and automating them.
Olga spoke with us about what motivated her to join the Inteliquet team and how she plans to enhance healthcare and patient-trial matching through technology.
How did you get into healthcare?
When I first came to the United States thirty years ago, I knew four languages and none of them were English. But I knew how to program, so I started as a developer and graduated to development lead and then development manager. I learned about enterprise software across many industries, including banking and marketing. I worked with many organizations to implement custom enterprise software solutions and replace manual processes to be more automated, expedited, and efficient.
My mother developed cancer, and I became her caregiver and care coordinator. It was a full-time job on top of my other full-time job. This experience exposed me to the challenges of healthcare. Being a developer, I saw all of the ways the process could be improved through technology. That’s when I landed at InfoMC, a provider of healthcare management and care coordination software. It was exciting to make a difference and create enterprise software solutions used to help populations in need. I learned about large-scale enterprise software implementations that coordinate treatment for complex and chronically ill patients to improve care quality and cost. When it works, you can analyze the data, see trends, and put it all together. It makes a difference in cost and care.
What do you mean?
Here’s an example. One hospital had a patient visiting the ER every Thursday, and the insurance company wanted more information. We learned the patient had an intellectual disability, and he came every Thursday because that was when the cafeteria served turkey sandwiches. So, instead of paying for his ER visits, the insurer had turkey sandwiches delivered. This decision kept him out of the ER and gave him what he needed—a great outcome for everyone.
Another story from my past was when I discovered one hospital was losing around one million dollars because they were making small rounding errors that were not in their favor. Technology can be a powerful tool.
Is there an implementation you’re most proud of?
When we were merging two insurance companies, we developed a workflow to help people in crisis. We had 24/7 counseling centers for people to contact when they were in distress. We implemented an enterprise system that allowed counselors to gather information about patients at a moment’s notice. With just the patient’s phone number, we could access their profile and give counselors on the ground vital information to connect with patients and get them the help they needed quickly.
Why did you join Inteliquet?
Given the staff’s talent on every side of the business—from engineering to leadership and the clinical team—I see a huge opportunity to build upon something powerful that addresses the problem of enrolling patients into clinical trials. That is the huge “IT elephant in the room.” New therapies won’t reach patients because the clinical trial workflow hasn’t advanced as fast as science.
We can map the human genome, but we can’t get enough patients enrolled in a breast cancer trial. That is not right, and we need to fix it with the right technologists and clinicians working together. I see that here at Inteliquet. It’s what makes the company unique.
Inteliquet is a group of passionate people all working toward the same goal, and that’s inspiring.
What motivates you?
I want our system to be tailor-made to meet the needs of our user base without extensive training. I want to build up and streamline how healthcare organizations find and match patients to trials. I want to free them from cumbersome manual steps, which is a painful way to track patients.
We want to build a simple system for clinical research staff to use with automated features that follow appropriate clinical, technical, and business rules. They need dashboards that tell them at a glance how they are doing with screening and matching rates. They need to answer questions daily, such as the following: are they enrolling patients on schedule? Are they finding the right patients to screen? Is their patient population more appropriate for a melanoma study or a complex BRCA1 study? These questions need to be answered.
The technology exists, but it needs to be applied appropriately in healthcare, and that is the void Inteliquet fills. Clinical trials have the potential to match patients to life-saving therapies. We must do better.
Is it a question of usability?
Yes, but that’s what end-users need to worry about. Behind the interface, there must be proper business rules, security, and access to the EMR information. That is all behind the scenes but just as important.
What would you want clinical users to know?
Inteliquet is about partnership. We can’t do it alone. We want to understand how cancer centers operate and how we can take our tools and implement them into daily operations, so it is not another technical burden they have to use. Adoption only happens when people want a tool because they see how to makes their lives easier. Right tool, right job.
That is what we’re about—making clinicians’ lives easier so they can make their patients’ lives better.
Before joining Inteliquet, Olga was an Associate Product and Strategy Director at IQVIA, where she worked on projects including delivering an AI-powered patient density analytics solution for 26 countries. She also consolidated manual processes into a single tool as part of a clinical-trials design product that required multiple business and technical product managers and numerous development teams to plan and monitor a clinical trial. Before IQVIA, she was a senior product manager with InfoMC, Inc., where she created a care coordination solution used by multiple insurance companies with thousands of users.